It only takes one step to start your new life in Basel.
Arrival
From the moment you land in Switzerland, we’re here to guide you. We offer personal pick-up and escort you to your accommodation — whether temporary or permanent.
We make sure you have all the essential information you need for your first days — from local tips to practical guidance — so you can feel at ease and focus on settling in.
Orientation
Get to know your new city through a tailored one-day tour. Based on your preferences, we create a custom route that introduces you to key locations such as neighborhoods, transport hubs, supermarkets, and more — so you can quickly gain confidence in your surroundings.
Housing
Finding a new home in a foreign country can be overwhelming. That’s why we assist you at every step: from understanding the housing market to shortlisting properties, scheduling and attending viewings, handling application paperwork, reviewing rental contracts, and ensuring a smooth handover. We also connect you with trusted cleaning services and local professionals when needed.
Settling-In
The first weeks in a new country come with lots of practical tasks — and we’re here to simplify them for you. We help you register with the local authorities, open a bank account, choose the right health insurance, transfer your driver’s license, set up your mobile phone plan, and understand how to use public transportation efficiently.
Schooling & Childcare Support
If you’re relocating with children, we guide you through the entire education and childcare system in Switzerland. We offer detailed information on public and private schools, assist with appointment scheduling, applications, and enrollment — and help you find age-appropriate childcare solutions that match your family’s needs.
Healthcare Navigation
The Swiss healthcare system can be complex — but we make it clear. We walk you through the essentials: from understanding mandatory insurance requirements to comparing policies and recommending doctors, pediatricians, hospitals, and emergency care options in your area.
Accompanying Partner
Relocation impacts the whole family. That’s why we provide special support for accompanying spouses and partners — including information on entering the Swiss labor market, volunteering opportunities, networking events, language learning, and ways to build a meaningful social life.
Integration & Social Life
Feeling at home takes more than unpacking. We support your integration with language courses, cultural orientation, tips for local customs, leisure activity suggestions, and connections to expat communities — so you can feel included and confident in your new environment.
Setting Up the New Home
Whether you’re setting up a new home or need to store your belongings between moves, we’re here to help. From coordinating deliveries and move-in logistics to organizing short- or long-term storage, we make sure your living space is functional, comfortable, and ready when you are.
Individuals & Students
Whether you’re a student starting a new academic chapter or an individual relocating on your own, we understand that moving to a new country can feel overwhelming — especially without a support system. That’s why we offer flexible, tailored services designed to make your transition smoother and less stressful. From helping you find suitable housing and navigate local registration procedures to assisting with lease agreements, tenant changes, and end-of-stay formalities like cleaning and key handovers — we take care of the practical details. So you can stay focused on what really matters: your studies, your goals, and settling into your new life with confidence.
Relocating Pets
Your furry friends are family too — and we treat them that way. We assist with every step of your pet’s relocation, including import regulations, vaccinations, transport arrangements, and registration in Switzerland. Whether it’s finding a pet-friendly home or connecting you with local vets and pet care services, we make sure your companions settle in safely and comfortably.
Departure
When it’s time to move on — whether to another country or just a new city — we make the process smooth and organized. We support you with deregistration, handling contract terminations, managing your security deposit, arranging final cleaning, and coordinating transport or property handovers.
ORBIVA AG
Hauptstrasse 51a
4313 Möhlin
contact@orbiva.ch
+41 58 255 70 70
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